Jim Melvin, Strand managing director, explained the clear demand for a tailored service in the City saying, “These customers demand a different, prestigious and discreet approach. They are special, unique and wholly deserving of a bespoke service. Strand, Eligo and Resolution have relevant experience which gives a clear understanding of the market and the culture. The Premier Alliance can also offer service consistency, innovation, and cost saving.”
Since Strand’s introduction in 2008 of CleanSmart™, a breakthrough in the cleaning industry discarding traditional techniques in favour of the proven principles of lean engineering to ensure the most effective use of resources, a number of City clients, including Lloyds of London and Mayer Brown, have seen cost savings, improved staff morale and better quality service. Research and development of this highly innovative product provide the foundation for the ‘Smart Thinking’ philosophy which is part of Strand’s continuous improvement process with the Premier Alliance.